Privacy policy
Privacy Policy
Golden Rose Arts ("we", "our") respects your privacy. This policy explains what information we collect and how we use it.
Information we collect
- Order information: name, email, shipping address, billing address, phone number, and payment details (processed securely by our payment providers — we never store card numbers).
- Account information: if you create an account, your login details and order history.
- Browsing information: pages visited and products viewed, used to improve our store (via Shopify and analytics tools).
- Marketing: your email address if you subscribe to our newsletter.
How we use it
- To process and deliver your orders.
- To communicate with you about orders and customer service.
- To send marketing emails (only if you opted in — unsubscribe anytime via the link in any email).
- To improve our website and product offering.
Sharing
We share data only as needed to run the store: Shopify (our platform), payment processors (e.g. Shop Pay, PayPal), shipping carriers, and advertising platforms (Pinterest, Meta, Google) for measuring ad performance. We never sell your personal information.
Your rights
You may request access, correction, or deletion of your personal data at any time by emailing support@goldenrosearts.com.
Contact
Golden Rose Arts, 620 Rue Cathcart, Suite 618, Montreal, Quebec H3B 1M1 — support@goldenrosearts.com.