Shipping policy

Shipping Policy

Golden Rose Arts ships from our Montreal workshop to customers across Canada, the United States, and worldwide.

Shipping rates

Canada & USA: FREE standard shipping on all orders — no minimum order, no code needed. The discount applies automatically at checkout.

Express shipping (optional, at checkout): Canada $21.90 (1–2 business days); USA $34.90 (2–3 business days).

International: shipping is calculated at checkout based on your destination (Canada Post rates) — transit time varies by country.

Processing time

Orders are handmade or prepared in our Montreal workshop. Please allow 5–7 business days for processing before shipment.

Delivery time (after shipment)

Canada: 3–9 business days (standard), 1–2 business days (express).

USA: 4–8 business days (standard), 2–3 business days (express).

International: varies by destination.

Tracking

Every order includes tracking. You will receive a tracking number by email once your order ships.

Custom designs

Made-to-order and custom pieces take longer — we will confirm the timeline with you before production begins.

Questions? Contact us at support@goldenrosearts.com.

The product descriptions and images are provided for informational purposes only. While we ensure that the actual products closely match the pictures, slight variations in color, shape, or size may occur due to the natural differences of each pearl. We make every effort to ensure the accuracy of this information, but we cannot guarantee that all details are completely up-to-date or error-free. Please read the product details carefully before making a purchase. If you have any questions, feel free to contact us!