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Refund policy

Return & Refund Policy — Love It or Return It, Hassle-Free

Changed your mind? No problem. We accept returns within 30 days of delivery — no questions asked, no hassle.

How it works

  1. Email us at support@goldenrosearts.com with your order number.
  2. We'll send you a prepaid return label within 2 business days.
  3. Drop the package off — that's it.

Conditions

  • Items should be unworn, unaltered, and in their original packaging.
  • Custom-designed and engraved pieces are final sale (they're made just for you).
  • If your item arrived damaged, defective, or incorrect, tell us right away — we'll repair, replace, or refund, your choice.

Refunds

Refunds go back to your original payment method within 5–10 business days of us receiving your return.